Frequently Asked Questions

We start by measuring every opening twice, because an opening that's out of true binds, leaks, and fails early, and we don't guess at dimensions. Then we remove the old unit, inspect the framing for rot or water damage, repair anything that needs it, set the new window square and plumb, insulate and seal around the perimeter, trim it out, and clean up the work area. The interior finishes, the exterior caulking, the sash operation, the locks, the weep holes, all of it gets checked before we call the job done. Our crews work the same way in every Coral Springs neighborhood, from Westchester to Turtle Run, and the process doesn't change because the address does. Call (727) 261-2215 to walk through what your project would involve.

Most single-story Coral Springs homes with ten to fifteen windows take one to two days for a full replacement, while a single window usually goes in within a few hours, including cleanup. Multi-story homes, second-floor access, impact glass, custom sizing, or rotted framing discovered during tearout can extend that timeline, and we'll tell you up front if yours will. Dale Kessler's standing rule is that the crew doesn't leave until every opening is true, every sash moves correctly, and every seal is set, and that standard holds whether it's one window or forty. Call (727) 261-2215 for a straight answer on your home's timeline.

Yes, we replace sliding glass doors, French doors, and multi-slide patio doors throughout Coral Springs, including impact-rated systems built for Broward County's wind load requirements. Sliders take a beating from sun, salt air, and daily use, and the rollers, tracks, and seals wear out long before the glass does. We carry CWS and CGI slider lines in multiple frame finishes, and we measure, level, and square the opening before the new door ever comes off the truck. A slider that doesn't glide is a slider that wasn't set right, and we don't leave it that way. Call (727) 261-2215 for a free estimate on a new patio door.

A pocket, or insert, replacement fits a new window unit inside the existing frame, and it's less expensive and less disruptive when the old frame is still square, dry, and structurally sound. A full-frame replacement removes everything down to the rough opening, including the old frame, casing, and trim, then installs a complete new unit, and it's the right call when there's rot, water damage, or you want to change the window size or style. In Coral Springs we see both, because homes built in the 1970s and 1980s around Riverside Drive and Lakeview often have original aluminum frames that are corroded or out of square. We'll tell you honestly which one your home needs and why. Call (727) 261-2215 to schedule a free assessment.

In most cases, yes. We match frame color, grid pattern, glass tint, and hardware finish so a replacement window doesn't stand out from the ones you're keeping. If your existing windows are a discontinued line or an unusual size, we can usually source a compatible product or custom-order a match. This matters in Coral Springs, where many homes have a specific look, and a mismatched window will catch your eye every time you pull into the driveway. We take photos, note the profile details, and find the closest match before we order anything. Call (727) 261-2215 and tell us what you're trying to match.

We do. We replace fogged insulated glass units, rebuild rotted sashes, rehang doors that have settled out of square, replace rollers on sliders, adjust locks and hinges, and re-caulk and re-seal openings that are leaking air or water. Some repairs are small, like a new balance spring or a fresh weatherstrip, and some are bigger, like replacing a rotted threshold or a bowed frame. Either way, we'll tell you honestly whether a repair buys you real time or whether replacement is the smarter money. Call (727) 261-2215 and describe what's going on, and we'll give you a straight read.

We install CGI, CWS, ES Windows, and ECO Window Systems products, choosing the line based on your home, your budget, and what the opening actually needs. These are manufacturers we trust because their products hold up in South Florida's sun, humidity, and hurricane seasons, and because their warranties are real documents, not marketing language. We'll quote two or three lines side by side on paper, with the glass package, frame material, and warranty terms spelled out, so you can compare what you're actually buying. Call (727) 261-2215 and we'll walk you through the options for your home.

We don't manufacture windows. We install windows and doors from established manufacturers, including CGI, CWS, ES Windows, and ECO Window Systems, and we stand behind the installation work ourselves. Our job is to make sure the right product goes into the right opening, measured twice, set square and plumb, sealed properly, and registered for warranty the day we finish. The manufacturer backs the glass and frame, we back the workmanship, and both warranties come to you in writing. Call (727) 261-2215 to talk about which manufacturer line fits your home and budget.

With the lines we install, yes. CGI, CWS, ES Windows, and ECO Window Systems all maintain parts availability for their current product lines, including balances, rollers, locks, handles, and weatherstripping. We can also source compatible hardware for many older windows that are no longer in production, though some discontinued parts require a custom-order or a retrofit solution. This is one of the reasons we favor established manufacturers: a window you can't get parts for becomes a window you have to replace. Call (727) 261-2215 if you need a specific part or want to know whether a repair is worth doing.

Every pro working under our name is required to hold the license and insurance their state requires, and our own paperwork is in order. Florida requires a contractor's license for window and door replacement, and Coral Springs pulls permits through Broward County for any structural opening change, including impact window and door installations. We pull the permits, schedule the inspections, and make sure the job passes before we call it finished. When you call (727) 261-2215, we're happy to show you the paperwork before you sign anything.

Yes. Coral Springs, like all of Broward County, requires permits for window and door replacement, especially when the work involves impact-rated products, structural openings, or changes to exterior wall systems. We handle the permit application, pay the fees as part of the job, post the permit, and schedule the required inspections. If a window or door job is left unpermitted, it can cause problems at resale and with insurance claims, and we don't cut that corner. Call (727) 261-2215 to ask about your specific project and what the permit process will involve.

Our work is insured and bonded, and every pro working under our name is required to hold the license and insurance their state requires. That means if something goes wrong, you're not left holding the bill, and it means the people in your home are covered before they ever step through the door. We'll show you the certificates if you ask, and it's a fair question to ask any contractor. Call (727) 261-2215 and we'll put it all in front of you.

We can board up a broken window or door opening, and we'll work with your schedule to get it secure as quickly as the calendar allows. Coral Springs sees its share of storm-driven debris, break-ins, and just plain bad luck, and a missing pane is both a safety hazard and an invitation to water damage. We'll measure the opening, secure it properly, and then talk about whether a repair or a replacement makes sense. Our hours are 7:00 AM to 7:30 PM, seven days a week. Call (727) 261-2215 and tell us what happened.

If a sliding glass door shatters, keep people and pets away from the broken glass, cover the opening with a tarp or plywood if you can do so safely, and call us at (727) 261-2215. Shattered tempered glass breaks into small pieces rather than sharp shards, but the opening itself is a security and weather risk that needs to be secured properly. We'll measure the door, order the replacement glass or full unit, and get you back to a working door as quickly as the supply chain allows. Our hours are 7:00 AM to 7:30 PM, seven days a week, and we'll be there when we say.

We handle broken windows, damaged doors, and openings that need to be secured, and we do it with the same care we'd give a full replacement project. Our hours are 7:00 AM to 7:30 PM, seven days a week, and we'll get you on the schedule as quickly as possible. For a truly dangerous opening, we'll talk you through how to secure it until our crew arrives. Call (727) 261-2215 and we'll sort out the details from there.

You get both warranty layers in writing, with durations stated, before the truck leaves your driveway. Every new window or door comes with a manufacturer's warranty on the glass and frame, and our workmanship carries 90 days of coverage, with no arguing. That's what we call the Keystone Standard, and it's stamped on every job. If something's not right, we come back. It's that simple. Call (727) 261-2215 and we'll show you the actual warranty documents for the products we're quoting, not a summary.

Our workmanship warranty covers installation defects for 90 days from the day the job is finished. If a window leaks, a door binds, a seal fails because it wasn't set right, or something we touched comes loose, we come back and make it right, no paperwork, no arguing. That's the promise Dale Kessler has kept since 2008: if the pane is not true, the job is not done. The manufacturer's warranty covers the glass and frame, and our workmanship warranty covers the installation, and you get both in writing. Call (727) 261-2215 to ask about the specifics for your job.

Manufacturer warranties on windows and doors typically cover the product itself, not the installation, so a repair by a different contractor usually doesn't void the product warranty. But if a repair involves re-setting, re-sealing, or re-installing the unit, you want whoever does it to know what they're doing, because a botched re-seal can fail and the manufacturer won't cover that. We register every window and door warranty we install before we leave, and we keep the paperwork so you don't have to dig for it. Call (727) 261-2215 if you have a warranty question about work we've done or a window we've installed.

We register both warranty layers for you, the manufacturer's and our own workmanship coverage, before the crew leaves your driveway. You don't fill out cards, you don't chase down serial numbers, and you don't wonder whether the registration went through. You get the paperwork in hand, with the durations stated, and a copy for your records. It's part of the Keystone Standard, and it's one of the reasons homeowners in Coral Springs call us back when they need another window done. Call (727) 261-2215 and we'll walk you through what your warranty paperwork will look like.

If something's not right, we come back. No paperwork, no arguing. That's the rule Dale Kessler has run this company on since 2008, and it's the same rule for the first job we did and the job we'll do next month. Our team works in your house the way we'd work in our own mother's house, and if we missed something, we want to know about it and make it right. Call (727) 261-2215 and tell us what's wrong. We'll listen, we'll come look, and we'll fix it.

TruePane Windows & Doors has been in business since 2008, and Dale Kessler has led the company from the start with a simple rule: if the pane is not true, the job is not done. We've spent the years since building a reputation in Coral Springs and the surrounding communities for doing the work right the first time, standing behind it, and answering the phone with a person. The crew we send to your home today works to the same standard as the crew on day one. Call (727) 261-2215 and you'll see what we mean.

Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Coral Springs since 2008.